FAQs

Why was Convention 2020 canceled?

Because of the impact of the COVID-19 pandemic, National Council unanimously voted to cancel our planned, in-person Convention, scheduled for June 24-28 in Atlanta, and to instead create a modified virtual experience with a business meeting and celebrations of sisterhood. The overriding concerns have been the welfare and safety of our members and our harmonious unity of purpose as leaders.

When is the next Convention?

We will keep our schedule of holding Conventions in even-numbered years. Our next in-person Convention will be in 2022. Where? Stay tuned. That announcement will be part of our virtual celebration.

What aspects of Convention will be virtual?

The Business Meeting and celebrations of sisterhood will be held virtually between June 24-27. We will announce additional plans on this website and through ZTA’s social media platforms.

When will virtual aspects be held?

Since we were already planning to be together June 24-28, the virtual aspects will occur within the same time frame. We will post details about those events on this website and on ZTA’s social media platforms.

How will National Council be elected?

The election of National Council 2020-2022 will take place during an online Business Meeting on Saturday, June 27. Members received the slate of nominees via email on March 31, 2020. The Constitution & Bylaws Committee is working carefully to ensure we conduct the meeting according to the procedures outlined in our Bylaws. All eligible voters, including the President of each alumnae and collegiate chapter, will receive information about how to register for the meeting and their responsibilities.

How do I get a refund for my registration fee?

All members who have completed registration will receive a full refund for the fees paid to the Fraternity. Those sisters will receive specific instructions via email. Please check with International Office at (317) 872-0540 if you don’t receive info by May 8, 2020.

How do I cancel my hotel room?

If you made a hotel reservation at the Atlanta Marriott Marquis, please work with Marriott International to cancel it. Marriott hotels have adjusted local staffing drastically during this time, therefore you should contact the Global Reservations team for assistance. You can contact them at (888) 236-2427 and reference the Atlanta Marriott Marquis and ZTA International Convention 2020.

If you booked reservations at a different hotel, you are responsible for contacting that hotel to inquire about change/cancellation policies.

How do I cancel my flight?

If you booked your own travel, you are responsible for contacting the airline or travel platform through which you booked your flight to inquire about its change and/or cancellation policies. Many airlines are currently waiving change fees or adapting to the current COVID-19 situation.

Will the virtual Convention experience include awards and recognition?

On April 2, we informed our collegiate chapters that National Council decided to forego Collegiate Crown Chapter Awards for this year. We could not have uniform expectations for all chapters when the campus and national situation changed daily. To support our members as they shifted into a new virtual learning and social world, National Council instead asked each chapter to focus on sisterhood and connection.

National Council is considering non-traditional ways to recognize members and chapters as part of the sisterhood celebration. Stay tuned for more details as plans develop.

What will we do about the Memorial Service?

The Memorial Service pays tribute to those sisters who have passed away during the last biennium. This is another cherished Convention tradition that National Council will consider honoring in a different way.

If businesses in Georgia are open in June, will ZTA reconsider holding an in-person  Convention?

Unfortunately, we will not be able to reconsider the decision to cancel the in-person experience. National Council believes prioritizing the health and safety of the membership and focusing on the immediate needs of the organization are most important.

In recent years, our Convention attendance has been over 800 people. Our members travel to Convention from all parts of the country. State and national social distancing instructions change daily, but it is not feasible that we could safely host Business Meetings, educational sessions and meals while practicing social distancing protocol. Under the current national reopening plan, non-essential travel and large events would be the last activities to return.

Planning and executing an event of the magnitude of Convention takes many months and resources. For the last two months, our volunteers and staff have focused our efforts on responding to the consequences of the pandemic to our members. Those efforts will continue to be our priority.